Website Accessibility

 

Accessibility statement for Hingham Town Council

This accessibility statement applies to the website for Hingham Town Council

https://hinghamtowncouncil.norfolkparishes.gov.uk/

How accessible this website is

We know some parts of this website are not fully accessible:

Some of our PDFs and Word documents are not fully compliant with accessibility regulations. In particular, the headings are not always formatted in a way to be compatible with e-reader software.

Keyboard navigation is not fully functional in some of our menus

Some images do not have a text alternative, so people using a screen reader cannot access the information

Not all text elements have sufficient colour contrast between the text in the foreground and background colour behind it

You cannot modify the line height or spacing of text

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording :

email: [email protected]

call: 01953 483891

We’ll consider your request and get back to you in 15 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: [email protected]

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Hingham Town Council

Clerk: Alison Doe

11 Rectory Road, Rockland All Saints, Attleborough, NR17 1XA

Telephone: 01953 483891

Technical information about this website’s accessibility

Hingham Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The ‘non-compliances’ are listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Some of our PDFs and Word documents are not fully compliant with accessibility regulations. In particular, the headings are not always formatted in a way to be compatible with e-reader software.

Keyboard navigation is not fully functional in some of our menus

Some images do not have a text alternative, so people using a screen reader cannot access the information

Not all text elements have sufficient colour contrast between the text in the foreground and background colour behind it

You cannot modify the line height or spacing of text

Non-compliance with the accessibility regulations

Disproportionate Burden

Not applicable.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents:

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

What we’re doing to improve accessibility

We plan to gradually replace policy and procedure documents with accessible PDFs or HTML pages.

Preparation of this accessibility statement

This statement was prepared December 2020.

This website was last tested in December 2020. The test was carried out manually by Hingham Town Council.